There are no rollercoasters or rides at an Amazement Park®, well not yet, but there are plenty of exciting twists and turns in our immersive art maze.

Wake The Tiger Amazement Park® is a self-guided walk through experience where visitors are transported to another world and encouraged to discover clues to the lives and challenges of the four Guild communities.

Meridia is a parallel world, fantastically different to our own, yet facing a similar crisis of environmental crisis.

The experience is self-guided so it really depends on each individual, however as a guide people have taken anywhere from 40 minutes to well over 2 hours.

Amends to your booking can only be made up to 48 hours before arrival and is subject to availability. One amend request will be completed free of charge, after this an amend fee of £5.00 will be incurred every time an amend is requested and carried out.

Due to being a city centre venue, we have a small car park on site, including limited blue badge spaces.

Parking is free of charge for the first 3 hours (with no action required) and up to 6 hours is £5.00, payable on the RingGo app at the time of parking.

Please note that the car park is only accessible during our opening hours. 

We want to encourage the use of green transport where possible. You can plan your visit here.

We welcome all groups, including schools, birthday parties, stag/hen dos into Wake The Tiger. Even better, you get a 10% discount for groups of 10+ people. You can submit a group booking enquiry and one of the team will get back to you.

If you have a group of up to 20 people you can book direct on our website, and for 10 people the 10% group discount will be automatically applied.

The Amazement Park® is very dark in some areas, with strange noises and sound effects. There are lots of lighting effects, flashing lights, primarily in the Interdimensional Galaxy area, and optical illusions on the walls of the Healing Tunnel which are highly contrasted.

For visitors with photosensitive epilepsy we recommend speaking to a team member before you enter The Amazement Park® to discuss your photosensitive epilepsy. Please be advised that the experience incorporates low level, flashing and various moving lighting effects which some visitors may find triggering.

If you cannot be subjected to strobe lighting, we would recommend you speak to a team member with regards to this. Please be advised other areas in the venue could potentially include flashing lights during special events or seasonal activity, please enquire further with a member of our team.

If you are still unsure, please contact us before you purchase tickets and we will try to answer any specific questions you have.

Yes, children of all ages are definitely welcome. The experience does include some dark spaces, lighting effects and soundscapes which could be scary for some more sensitive and very young viewers. That said we have had a number of adventurous young children love their experience with us. 

Please note pushchairs must be left at the reception desk and we ask that babies be placed in carriers.

Unfortunately we don’t allow pushchairs into the experience due to some spaces being too small for them, however there is pushchair parking on entering so you can safely leave it until you’ve finished the experience.

We allow walk-ins if we aren’t sold out however since opening the response has been unbelievable, so it is worth checking the BUY TICKETS section on our website to check availability. Equally it is always advisable to buy in advance to avoid disappointment.

Yes, we have designed the park with accessibility in mind. There are some areas that have tighter spaces which may be harder to navigate around, however most areas have alternative routes for manual wheelchair use.

We do also have a manual wheelchair available to be pre-booked if you are able to arrive in your mobility scooter and for you to then transfer to a manual wheelchair.

We have created some documents to help you understand a bit more before arrival. You can take a visual journey through the experience by clicking here, or perhaps you’re prefer our written guidance here.

Alternatively read our full accessibility guide by clicking the below button.

There is level access for powered chairs throughout the attraction however there are some narrow areas and turning circles, so we ask that anyone with a powered chair visiting us brings with them a person to assist with navigating the attraction as required. For health and safety reasons we cannot allow powered mobility scooters to enter the attraction.

We have a manual wheelchair available to borrow for those who need to arrive using a large mobility vehicle or electric scooter but are able to transfer to a manual wheelchair. Please contact us prior to booking your tickets to ensure this is available for you, and please be aware that if you need assistance transferring in to or out of a wheelchair or mobility vehicle our staff will not be able to assist you with this.

Yes we do! Carers come for free so just go on our website to buy tickets and there is an option to select a Carer. We ask you to please bring one of the following with you:

  • Letter/notice of entitlement for Disability Living Allowance 
  • Letter from your doctor 
  • Blue parking badge or Freedom Pass 
  • DID or Access card
  • Rainbow Resource card
  • Pink card
  • PIP

For more on accessibility, see our guide here.

While bookings are non-refundable through ourselves as per the T&Cs, if you purchased TicketPlan’s refund protection you can apply for a refund through their website.

We offer a 10% discount to Blue Light Cardholders. Use code BLUELIGHT10 at point of purchase, which will give 10% off 1 adult off-peak ticket. Only one code can be applied per transaction. A valid Blue Light Card must be presented on arrival.

We also offer a 10% discount to people aged 18+ in full-time education. Use code STUDENT10 at point of purchase, which will give 10% off 1 adult off-peak ticket. Only one code can be applied per transaction. Valid forms of ID are a College or University Student ID card or badge, NUS or ISIC card (UK).

Check out our off-peak times here.

Please note, discounts can only be applied at point of purchase and cannot be retrospectively added.

Wake The Tiger does not complete Health & Safety forms or risk assessments for other businesses, schools or groups. However we do recognise that some establishments require risk assessments to be carried out prior to any visit or trip.

We have created a risk assessment of Wake The Tiger which you can access by clicking the below button. Additionally we welcome one person free of charge to visit ahead of the group booking if they need to complete their own risk assessment. Please contact us if you would like to arrange this.

We are asking visitors to use card wherever possible, including at the gift shop and café bar.

No food or drink is to be consumed within the experience. Only food and drink purchased in the café may be consumed on site, other than baby food.

You finish the experience by entering The Guildhall Café Bar, offering a wonderful range of fresh, homemade & seasonal vegetarian and vegan food, plus we have a daily specials board too! Check out our menu here. We also have a fully-stocked bar serving hot, cold & alcoholic beverages, plus some mouth-watering sweet and savoury treats. Items are subject to change as we source locally wherever possible.

We serve hot food during opening hours (last orders 1 hour before closing). Crisps, nibbles and cakes are available at all times.

At present, we do not have a dedicated customer service phone line so please email [email protected] if your query has not been answered in our FAQs.

Thank you for reaching out and we will be in touch as soon as possible. We are a small team so please allow up to 48 hours for a response.

You can be kept up to date Wake The Tiger news by signing up to our newsletter.

The experience has ventilation and heating, and there is air-conditioning in the Café Bar.

We welcome assistance dogs and can provide bowls for them. These are provided at the Main Entrance. The nearest toilet area for assistance dogs is located in the park across the road from the attraction. Due to the nature of the venue, we are unable to permit entry to assistance dogs in training. Please note there are loud noises, mist effects and smells (nothing nasty!) that may be confusing for assistance animals. Assistance dogs must be kept on a lead at all times.

We are recruiting for a number of roles across bar, retail and hosting ahead of our launch this summer. We actively welcome Black, Asian, minority ethnic, LGBTQI+ applicants, and will ensure any accessibility needs are facilitated, valuing the positive impact this has on our workforce.

Our recruitment process is open to all ?

You are more than welcome to take photos and videos as long as it is not for commercial gain. If it is, please contact inf[email protected] with more details. When filming or taking photos, please be respectful of others around you.

Make sure to tag us on socials and share the love!

We do allow children aged 13+ in without being accompanied by an adult, as long as they have permission from their parent/guardian.